**** Superior Hotel Matill

Accessibility

General information

The **** Superior Hotel Matill in Latsch is committed to making its website www.matill-retreat.com accessible in accordance with the Accessibility Act (BaFG), as amended, implementing Directive (EU) 2019/882 on the accessibility requirements for products and services.
We follow the guidelines of the international Web Content Accessibility Guidelines (WCAG) 2.2, which have been implemented as far as possible.


Non-accessible content

The following content is not fully accessible for the reasons listed below:

  • Non-compliance with accessibility regulations:
    Our website contains PDF documents (e.g. brochures, price lists) that are currently not fully accessible. If you require assistance in accessing these documents, please contact us at info@matill-retreat.com – we will provide the content in the most accessible way possible.
     
  • Partial contrast issues:
    Some text and graphical elements currently do not provide sufficient colour contrast, which may affect readability. We are working on improving the visual presentation for all users.
    If you experience difficulties reading any content, please let us know – we will be happy to assist and provide the information in an appropriate format.
     
  • Disproportionate burden:
    Due to technical and economic constraints, it is currently not possible to make all older content (such as PDF or Word documents) fully accessible. However, we are continuously working to ensure that new content is created in an accessible manner.
     
  • Content outside the scope of the legislation:
    Older documents and content published before 28 June 2025 are not subject to the legal requirements under the BaFG. Retrofitting full accessibility for this content is currently not planned.
     
  • Third-party content:
    Our website includes services and content provided by external providers (e.g. booking systems, maps, embedded videos). As these are neither developed, funded nor controlled by us, we cannot guarantee their accessibility.


Preparation of this statement

This statement was prepared on the basis of an internal self-assessment in accordance with the WCAG 2.2 criteria. The website is regularly reviewed and tested for accessibility as part of ongoing technical updates.


Feedback and contact

We are continuously working to improve the usability and accessibility of our website. If you encounter any barriers that limit your use of our site, please let us know.

Please briefly describe the issue in your message and include the URL of the affected page or document. We will review your request carefully and get back to you as soon as possible.

Contact:
Matill Der A. Dietl & Co. - K.G.
Hans Pegger Strasse 6
I-39021 Latsch
South Tyrol - Italy

Phone: +39 0473 623 444
E-mail: info@matill-retreat.com